Emergency response – Technology supporting decision making

Map showing highlighted areas

The service

The Emergency Planning team provides support and assistance in an emergency.
They are critical in ensuring an appropriate response to any emergency.
Once the initial threat to people and property has passed the team coordinate and assist with recovery actions.

Why we needed a change

People living close to the River Calder have experienced severe flooding in recent years.
The Emergency Planning Team were keen to develop their use of geographic information to help to continually improve the Council’s response.
The team identified that by understanding details of properties and people within a flood risk area they could respond faster in an emergency. They could get a ‘head start’ when planning the location of rest centres and arranging emergency transportation.

Our solution

Geographical information systems (GIS) are used to give a visual and analytical overview of the properties and people affected.
We use the Environment Agency™ flood-warning boundaries, Ordnance Survey digital maps, Calderdale Council’s Local Land and Property Gazetteer (LLPG) and our own internal databases.
The data is made available to relevant staff in a secure and easy to understand manner, informing the decision making process.

Difference it made to the Council:

By linking the council’s databases to our GIS, results that would have taken many hours to achieve are now achieved in less than a minute. This has resulted in:

  • Fast identification of priority properties during an emergency.
  • Improved intelligence for decision making, informing such things as evacuation routes and access/ rendezvous points.

Difference it made to local people:

Without GIS, it would take hours to cross-reference and identify relevant priority properties. By applying GIS, the Local Land and Property Gazeteer and our internal databases, the decision making process has been speeded up and improved.



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